Shipping & Return Policy

📦 JT3 Streetwear — Shipping Policy

Last updated: February 2026

1. Order Processing & Fulfillment

At JT3 Streetwear, every product is made to order.

  • Production time: 2–7 business days before shipment.
  • You will receive a confirmation email once your order has been successfully placed.

2. Shipping Timeframes

Shipping time begins after your order has been fulfilled.

Estimated delivery times:

  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • International: 10–20 business days

Please note that delivery speed may vary depending on carrier delays, customs processing, or peak seasonal demand.

3. Shipping Locations

We partner with multiple global production facilities to ensure fast and reliable delivery.
Your order ships from the location best suited to deliver quickly to your address.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination
  • Product type
  • Quantity

Any applicable shipping fees will appear before completing your order.

5. Tracking Your Order

Once your order ships, a tracking link will be emailed to you.
Some regions or products may not include full tracking depending on the shipping method used.

6. Customs, Duties & Import Fees

International orders may be subject to customs fees, duties, or taxes.
These charges are not controlled by JT3 Streetwear and vary by country.
Please check with your local customs office for details.

7. Wrong or Damaged Items

If your item arrives damaged or you receive the wrong product:

We will replace the item at no additional cost.

8. Lost or Missing Orders

If your order appears delayed or missing:

  1. Verify the shipping address on your confirmation email
  2. Check with your local post office
  3. Ask neighbors in case the package was mis-delivered

If the package is still missing, contact us and we will assist in resolving the issue.

9. Returns & Exchanges

Because our products are made to order, we do not offer returns or exchanges unless:

  • The item arrives damaged
  • The item is incorrect

If eligible, a replacement will be issued.

10. Split Shipments

Your order may arrive in multiple shipments depending on item type or production location.
Don’t worry—this is normal and helps you receive products faster.

💸 JT3 Streetwear — Refund Policy

Last updated: February 2026

At JT3 Streetwear, every item is made to order. Because our products are custom‑created specifically for each customer, we do not offer refunds in most situations. However, if something is wrong with your order, we will make it right.

1. Refund Eligibility

Refunds are only offered in the following cases:

• Wrong item received

If you receive an incorrect product, we will send a replacement or issue a refund.

• Damaged or defective item

If your order arrives damaged, misprinted, or faulty in any way, we will replace the item at no cost or provide a refund.

• Lost package

If the carrier confirms your package is lost in transit, we will issue a replacement or refund.

2. Non‑Refundable Situations

Because each item is custom‑produced to order, we do not issue refunds for:

  • Buyer’s remorse (change of mind)
  • Ordering the wrong size or color
  • Incorrect address provided at checkout
  • Items marked as delivered by the carrier
  • Delays caused by shipping carriers

3. How to Request a Refund

To request a refund, you must contact us within 7 days of delivery.

Please email: support@jt3streetwear.com
Include the following:

  • Your order number
  • A description of the issue
  • Photos of the item (for damaged or incorrect products)

Our support team will review your request and respond with the next steps.

4. Wrong Address or Delivery Issues

If the address entered at checkout was incorrect:

  • We cannot issue a refund.
  • If the package returns to us, we can reship it to the corrected address at your cost.

If the carrier marks the order as delivered but you cannot locate it, please contact the carrier directly.

5. Processing Time for Refunds

If your refund is approved, it will be processed back to your original payment method. Processing times vary depending on your bank or card provider.

6. Cancellations

Orders cannot be canceled once production has started. Most orders begin fulfillment within 12–24 hours.

7. Exchanges

We do not offer exchanges due to our made‑to‑order production model.
If your item arrives damaged or incorrect, we will replace it at no cost.